Frequently Asked Questions
It is possible to include a gift note in your order. This is done by clicking on the "Add a Gift Message" tab below the Gift Options. Every package purchased has an invoice that contains the product details, excluding its price. It is impossible to include a gift note to any order after it has already been processed. In the event that you forget to include a gift note, then you need to contact our customer care team at (888) 717-6747) within the first fifteen minutes after placing your order. Our team will provide you with the necessary support needed. You need to do this within the specified period because we always dispatch orders to reach you on time within the shortest time possible. There is no assurance that we'll add a gift note once the purchase has been completed.
We have not yet started shipping our products out of the United States as of now, but we encourage you to keep in touch to get notified once we expand to other countries.
Use cold water when washing with similar colors , Gentle cycle Use liquid detergents without bleach or brighteners, Gentle on medium, Iron or steam iron to be used as indicated
A standard sheet set is comprised of fitted and flat sheets and pillowcases. The Full and Queen sheet sets comprise two standard pillowcases. For King and California King sheet sets, they comprise two King pillowcases.
Our sheet come with a celebrated signature brand box at no additional cost. Please note that you can add a gift note in addition to add any message your want to print as gift note.
If you want to cancel your order, then you need to get in touch with our customer care team through (888) 717-6747 for the first five minutes after checking out. We cannot guarantee that all cancellations will be accepted because we usually dispatch the orders within the shortest time possible. Any request made after dispatch will require some time for approval. Cancellations can only be submitted on business days between 9 am to 5 pm EST. If your cancelation request is not approved within this time, then you need to visit www.rawloveorganix.com/returns after receiving your order to begin the returning process.
We weave our sateen sheets to a 300 thread count, which guarantees our customers' softness and breathability. They are among the best choices to use as part of your bedding. Our sheets have guaranteed softness and durability since we make them using ultra-premium organic cotton. The quality and durability make these sheets the best to sleep in.
Thread count can be defined as the industry's standard measurement of the total horizontal and vertical threads in a square inch of fabric. It isn't necessarily used to measure the fabric's quality or guarantee that you have bought the softest sheets. The RAWLOVE ORGANIX team ensures that their customers enjoy the best quality sheets made with the best level of softness, thread count, durability, and breathability. We make the best for our customers to enjoy.
Several factors usually influence the final outlook of bed sheets. Considering these factors, we ensure that we make our sheets with plain dyed organic cotton to achieve perfection to give our customers that soft silky feeling when they use them.
Our sheets are fitted with a 16-inch deep pocket and elastic banding at the edges, which guarantees flexibility and also makes them a sure fit even on the deepest mattresses.
Our sheets can wrinkle because we make them with the best quality organic products that do not affect our customers' health, unlike other sheets, which do not wrinkle because they have been soaked in harsh chemicals. We ensure quality and durability, but not at the expense of our customers' health. For perfectionists, ironing will be the best option for them.
When we make our sheets, we take into account that shrinkage is a possibility; hence, we ensure that we give our customers large sizes to compensate for that shrinkage. We also consider the environmental impact of our products; hence we stay true to organic raw materials and avoid harmful and toxic chemicals such as formaldehyde. If your sheets do not fit your mattress upon arrival, do not worry because, after a few washes, it should fit right in.
We make exceptional products and fully stand behind their quality. You can return your item within 30 days of delivery and receive a full refund in the original payment form. Please visit Return Policy page for more info